Fiber Open Houses

Posted Apr 13, 2017 in News

Fiber internet fever is spreading across southwest Michigan as Midwest Connections continues building its communications infrastructure.

Come test drive fiber-speed internet at one of our fiber open houses. Staff will be available to answer questions, and technology stations will be available for interested individuals to test the service experience and determine if it’s right for you.

Anyone who signs up for new service during an open house will receive a credit of $49.95 on their first bill – one free month of basic residential service. Attendees that RSVP and sign up for service will be put into a drawing for a special prize!

For more information, please contact Jenna Zache at 269-445-1071 or email jenna.zache@teammidwest.com.

Tuesday, May 16
Cass County Council on Aging
60525 Decatur Rd, Cassopolis

Tuesday, August 22
Lewis Cass ISD
61682 Dailey Rd, Cassopolis

Thursday, June 8
Hamilton Township Hall
52333 CR 352, Decatur

Tuesday, September 19
Volinia Baptist Church
19526 Marcellus Hwy

Wednesday, July 12
Community Baptist Church
28647 US-12, Edwardsburg

Tuesday, October 24
Midwest Energy Cooperative
60590 Decatur Rd, Cassopolis

By Nicole Barfell

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  1. Rosemary, April 13, 2017:

    Because of your recent survey I understand that you are thinking about selling TV subscriptions also?


  2. Team Midwest, April 17, 2017:

    Hey Rosemary. That’s part of the goal of the survey — to determine if people are interested in a bundled video option or not. Stay tuned for more info!


  3. Rosemary, April 17, 2017:

    Is this part of the reason the customer charge on our electric bill is going up so high to $39 a month? Do your internet subscribers also get a customer charge for maintaining their lines, the putting in of their lines, and other costs pertaining to the maintenance and charges associated with their billing? If it costs that much to prepare an electric bill it also has to cost this much to maintain the internet bill?


  4. Team Midwest, April 17, 2017:

    The subscriber-based communications side of our business is managed completely separate from the electric distribution side of our business. The rate restructuring is based solely on the cost of providing service to our electric customers. It’s not an apples-to-apples comparison, but internet users on our basic plan pay $49.95/month. They may not access the internet in any given month, but still have to pay that charge. That’s similar to your service charge. It costs us $39 to make electricity available to you over our system. We’re essentially the delivery mechanism.


  5. Rosemary, April 17, 2017:

    The question is why does it does it cost you 2 to 3 times more to provide electricity that other electric cooperatives? I also get internet with 1024 GB a month for $29.95. Why does it cost you so much more to provide this? Will your customers also get 1024 GB a month?


  6. Team Midwest, April 17, 2017:

    As we shared before, every utility is unique in their infrastructure and approach to rates. We are making strategic investments in our distribution system infrastructure, and that is part of our fixed costs. However, it does not cost us two to three times more to provide electricity; we’re simply restructuring the rates so that everyone pays an equal share for fixed costs. Like we have done, most of our counterparts across the state collect a portion of fixed costs through a service charge, and roll the rest into a variable kilowatt hour charge. That approach means higher users are paying a disproportionately higher amount of the fixed costs of making electricity available. We are taking the step to ensure that no single rate class is subsidizing another for fixed costs. Remember, the distribution charge will go down as the service charge goes up.

    Related to our internet service, our basic plan offers speeds of 25 Mbps with unlimited data every month.


  7. Valerie Nette, April 21, 2017:

    How do we find out if this is available a our address? If not can you tell me when it will be?


  8. Team Midwest, April 21, 2017:

    Hi Valerie. You can find out if our fiber internet service is available by plugging your address into our crowd website at https://jointhecrowd.teamfiber.com/campaigns/join-the-broadband-revolution. That will let you know if you are in an active zone (meaning service is now available or will be yet this year), a zone in pre-registration (meaning service will come in 2018 or 2019), or a remote backer (meaning we are not yet planning to serve your area). If you are a Midwest Energy Cooperative electric member in southwest Michigan, we will be serving your area sometime in the five-year deployment (2015-2019). Even if you are not a co-op member, we do plan to extend service beyond our electric territory where there is enough expressed interest once the initial deployment is complete.


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