Billing Programs and Assistance

Do you need help paying your electric bill, or do you simply want more control over your account and how you pay? We have several options to meet your needs:

  • Own It Prepaid Metering: Pay for your electric in advance and eliminate late/reconnection fees and account deposits. You choose how much and how often you pay, but a credit balance must be maintained to avoid disruptions in service.  Sign up now
  • Budget Billing: This program calculates the monthly budget payment based on the previous 12-month average and adjusts your payment slightly throughout the year. This allows you to have roughly the same electric bill each month. Send us a contact inquiry through SmartHub, and we can get you enrolled in the program. 
  • Payment Arrangements: If you have fallen behind on your bills, we can set up a payment arrangement to help you get back on track. Each arrangement is custom and based on your unique financial circumstance. Please call us at 800.492.5989 to speak with a solutions agent.

Financial Assistance

If you are struggling to pay your electric bill, your state may be able to offer assistance. Don't wait until it's too late, and your service has been disconnected. Dial 2-1-1 as soon as you can to learn about available programs or research options online: