We want to make viewing and managing your account as simple as possible. SmartHub gives you a secure online and mobile platform to ensure you can stay on top of all your account activity.
Even when you’re on the go, you can use the SmartHub mobile app. Just download the free app from the Apple App Store or Google Play and search for MECenergy. New customers will have to complete a short registration.
Here’s how to get the most out of SmartHub:
- Outage Reporting: Quickly report your service interruption without waiting for the next available phone representative.
- Notifications: Sign up to receive select text or email account notifications, including outage, billing and usage information.
- Bill & Pay: View your current account balance and due date, make a payment, manage recurring payments, and modify payment methods.
- Contact Midwest: Got a question or concern – we’re just a quick click away!
- Service Status: Report a service issue or find out if there are any known issues related to your account.
- My Usage: Access detailed information to better understand and manage your energy use.