Your account balance can be checked anytime online through the online account access at our website, or through our automated telephone system at 800-492-5989. You will be notified by phone and email when your account has three days of service remaining, based on historical use. You can also request notification based on a specified account balance.
OWN IT participants are strongly encouraged to register for online account access. This opens up the world of information available through our Billing & Usage Analysis tool, which provides a variety of tools to monitor and manage energy use, including monthly, daily and even hourly energy usage reports.
Prior to enrollment, you will be invited to meet with a Midwest Energy Cooperative Customer Care Representative who will review the OWN IT Prepaid Metering terms and conditions and program agreement.