Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

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CommandIQ App User Guide

Set Up CommandIQ
Learn about the Settings Menu
Set Up Basic Parental Controls
Add a Guest Network
ExperienceIQ Parental and Device Controls
ProtectIQ Network Security
Learn about Connected Devices
Perform a Bandwidth Test
Update Network Name and Password
View Network Usage
How to Set Up Alexa