Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

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CommandIQ App User Guide

Get to Know CommandIQ
Set Up CommandIQ
Get to Know People, Places, & Things
Add a Guest Network
Update Network Name and Password
ExperienceIQ Parental and Device Controls
ProtectIQ Network Security Alerts
View Network Usage
View Detailed Network Security Info
Create User Profiles
Test Network Speeds
Assign Devices to a Place
Shut Off a User's Internet Access