Menu

Close
  • Electric
  • Internet
  • Phone
  • Propane
  • Data Center
  • Support
  • Careers
  • Contact Us
  • Search
Skip to main content
  • Outage Central
  • Outage Central
  • View outages
  • Pay Now
  • Account Login
Report an electrical outage.

Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

Midwest Energy & Communications Menu
  • Electric
    • Start, Stop or Change Service
    • Outage Central
    • Electric Programs
    • Electric Resources
    • Electric News
    • Manage Your Electric Account
  • Internet
    • Sign Up for Internet
    • Home Internet Prices & Packages
    • Business Internet Prices & Packages
    • Stop or Change Service
    • CommandIQ Mobile App
    • Lyndon Township
    • Internet Resources
    • Cut the Cord
  • Phone
    • Start, Stop or Change Service
    • Residential Phone
    • Business Phone
    • Phone Resources
    • Pay your Phone Bill
  • Propane
    • Service Territory
    • Start, Stop or Change Service
    • Propane Prices
    • Delivery and Billing Programs
    • Propane Resources
    • Pay your Propane Bill
  • Data Center
    • Our Technology
    • Data Center Rates
    • Contact a Representative
  • Support
  • Careers
    • Our Culture
    • Employee Wellness
    • Community
    • Becoming an Electric Lineman
    • Our Hiring Process
    • Bring the Best You
    • Explore Open Jobs
  • Contact Us
  • Search
Site search Submit
Home  /   Internet  /   Internet Resources  /   Guides and Tutorials  /   CommandIQ User Guide  /  
Section Menu  

Internet

  • Sign Up for Internet
  • Home Internet Prices & Packages
    • CommandIQ
    • Three for Free
  • Business Internet Prices & Packages
  • Stop or Change Service
  • CommandIQ Mobile App
  • Lyndon Township
    • Common Questions
    • Lifeline Program
    • Lyndon Fiber Construction Updates
    • Lyndon Forms and Terms
      • Lyndon Terms and Conditions
      • Lyndon Hold Harmless
  • Internet Resources
    • CommandIQ User Guide
    • Mesh Unit
      • Installing Your Mesh
    • Guides and Tutorials
      • Which MEC Router Do I Have?
      • Where should I put my router?
      • Router Swap
      • CommandIQ User Guide
        • Getting Started with CommandIQ
        • Update Network Name and Password
        • View Usage for User Profiles
        • ExperienceIQ Parental and Device Controls
        • Automatic Network Security
        • Additional Features
      • GigaSpire User Guide
        • Installing the GigaSpire U6 or U12
        • LED Lights
        • Using WPS to Pair a Device
        • Accessing the GigaSpire Web Interface
      • Can I Streamline My Passwords?
      • Get the Best Internet Experience
      • Router Battery Backups
      • Mesh Unit Installation Instructions
        • How To Pair a u4m Mesh
      • Power Cycle your MEC Router
      • Update Wi-Fi Network Name and Password
      • 2.4GHz vs. 5.0 GHz Explained
      • Check your Internet Speed
      • Port Forwarding on XBOX Live
      • Solutions Tech Support
      • Service Address Confirmation for Realtors
      • WI-FI Calling
    • Troubleshooting
      • Slow Internet
      • Poor Wi-Fi Signal
      • No Internet Connection
      • Not Getting Gig Service on Certain Devices
      • Issues with Mesh Unit
      • Trouble Getting Wi-Fi in a Detached Building
      • Video Buffering on Smart TV
    • Policies and Forms
      • Hold Harmless
      • Business Standard SLA - $100/mo.
      • Acceptable Internet Use Policy
      • IP Justification Form
      • ISP Transparency Disclosure
      • Telecommunications Tariffs
      • Terms and Conditions of Service
      • Business IP Justification Form
      • Business New Toll-Free Number Request Form
    • Lifeline Program
    • Fiber Construction Process
    • What is Fiber to the Home
    • How To Pair a u4m Mesh
    • SmartHub
  • Cut the Cord

Additional Features

Access Mesh Unit Placement GuideA guide on placing your mesh unit within your home.
Add a Guest NetworkSet up a separate Wi-Fi network for your guests.
Test Network SpeedsLearn how to conduct a bandwidth test for your network and devices through the free CommandIQ app.

Together our future is bright

  • Solutions
    • Electric
    • Internet
    • Phone
    • Propane
    • Data Center
  • About Us
    • Our Story
    • Governance & Transparency
    • Careers
    • Community
    • News
    • Events
    • Locations
    • Contact Us
  • Quick Links
    • Outage Central
    • Support
    • Pay your bill
    • Login to your account
  • Midwest Energy & Communications, Propane Supplies, Cassopolis, MI
  • Corporate Headquarters
    60590 Decatur Rd.
    Cassopolis, MI 49031

    800.492.5989

    See our other locations

    • Facebook
    • Instagram
    • YouTube
    • LinkedIn

Copyright © 2022 Midwest Energy & Communications. All Rights Reserved.
Internet, propane and data center services are not regulated by the Michigan Public Service Commission.

CommandIQ™, ExperienceIQ™, and ProtectIQ™ are trademarks of Calix, our internet equipment and CommandIQ™ mobile app partner.

  • Privacy Policy
  • Site by Spinutech
go to top of site