Lyndon Common Questions
Who is MEC?
We are an electric cooperative based in Cassopolis, MI with roots dating back to 1937. We brought electricity to the rural space when the incumbent utilities would not, and are reliving that story by bringing high-speed fiber internet into our rural service territory. The Lyndon Township Broadband Implementation Committee selected MEC to be the internet service provider for the township’s fiber-optic network based on our response to their public request for information.
Who is eligible for service?
On August 8, 2017, Lyndon Township residents approved a bond proposal to fund the construction of a community-owned fiber-optic broadband network that will serve every home and business in Lyndon Township. The service is available only to residents and businesses within the township.
What will be installed at my home?
A box will be installed on the outside of your home, typically near your electric meter. This is where the service drop terminates and the optical signals are brought into your home.
What should I expect during the in-home installation?
Your installer will bring the fiber from the outside box to the inside of your home. We will work with you to determine the best routing and placement for the indoor equipment based on your home configuration and personal preferences, and test the service to ensure everything works.
Is there an installation fee?
The installation fee is $300 to bring service from the mainline to your residence. The fee must be paid before we can bring service to your address.
Is there a contract?
Yes, a 12-month service contract is required.
Can I keep my existing telephone number?
Yes, with a signed Letter of Authorization.
Can I add telephone service later?
Yes, you can add telephone service at any time.
Do you offer email addresses?
No, you can choose any email service you’d like, including free ones like Gmail, Yahoo and Hotmail.
Can I use my own wireless router?
Yes, or use our Managed Wi-Fi and get 24-hour support and access the most advanced Wi-Fi available.
What is the billing process?
You will receive an email bill notification; no paper bill is sent. Prior to installation, we'll set you up with a SmartHub account. SmartHub is our online account management platform and mobile app. Use it to view/pay your bill and check your account 24/7.
How do I remit payment?
The easiest way to pay your bill is through SmartHub, our secure online and mobile platform. You may also sign up for autopay, or pay over the phone or by mail.