My Account

My Account


SmartHub is our online and mobile platform for convenient account access and management. A quick, one-time registration is required for first-time users. Mobile users can download the free SmartHub app from iTunes or Google play. Computer users can sign up online by clicking on the “SmartHub Log In” button below.

Please note: if you’re already using SmartHub for your electric account you’ll need to create a separate account for internet billing. Search for MEC Internet within SmartHub to find our internet portal.

Following are a few of the ways you can use SmartHub to manage your account and service experience. Register today to begin using this great set of power tools!


  • Bill & Pay: Quickly view your current account balance and due date, make a payment, manage recurring payments, and modify payment methods. You can also check your account history right from your mobile device.
  • Contact Midwest: Got a question or concern – we’re just a quick click away!
  • Service Status: Report a service issue or find out if there are any known issues related to your account.


Login to Telephone Self Care to do the following:

  • Access Voicemail
  • View your Call History
  • Manage your Plan Features
  • Configure your Settings for Call Forwarding