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Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
Put $50 back in your pocket!
Sign up by March 31 & get $50 back. Promo Code: 50BACK
Sign up by March 31, 2023. A 12-month contract is required. Non-MEC electric customers must pay their fiber connection fee by March 31, 2023. MEC electric customers get free installation. This promotion is for qualified residential customers only.
Get the speeds you pay for, and unlike cable and satellite, you don't compete with your neighbors for bandwidth or suffer from congestion slowdowns.
Get strong Wi-Fi wherever you need it. Connect as many devices as you want, whenever you want.
Decide when your kids can—and can't—be online and manage their access to the sites and apps they use.
Protect your connected devices from hackers and cybercriminals and get alerted to blocked threats.
No Data Caps • No Throttling • Transparent Pricing
Seasonal pricing is available for $15/mo. for up to six consecutive months each year. Enjoy 2Mbps upload/download speeds. Bundle discounts are not available with seasonal rates. *Additional Wi-Fi equipment is available if needed.
The Federal Communications Commission helps qualifying low-income households with broadband internet expenses. Eligible MEC internet customers can receive:
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MEC internet includes the CommandIQ mobile app that enables you to manage your internet network and connected devices.
Explore CommandIQ
Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. Due to the pandemic, we are experiencing high call volumes and long wait times. We recommend using our chat tool, sending us a message or visiting us in person.