Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

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available packages

No Data Caps • No Throttling 

    • Advanced
    • Best for a small family working, learning, streaming, and gaming.
    • 100 Mbps
      Download and Upload 
    • Standard MEC Wi-Fi with cutting-edge Wi-Fi 6 Router* 
    • ExperienceIQ Parental/Device Controls
    • ProtectIQ Network/Device Security
    • $65/mo.
      Free if you qualify for ACP
    • GIG
    • Great for a large family or a house where everyone is a heavy internet user.
    • 1 Gbps
      Download and Upload
    • Standard MEC Wi-Fi with cutting-edge Wi-Fi 6 Router*
    • ExperienceIQ Parental/Device Controls
    • ProtectIQ Network/Device Security
    • $100/mo.
      $70/mo. if you qualify for ACP

A 12-month service contract is required. Promo available to qualified residential customers only. Non-MEC-electric customers need to pay a one-time fiber connection fee by Sept. 30 to qualify.

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Come see us at the fair!

Stop by our booth at any of the following fairs:

GET FREE INTERNET THROUGH THE ACP 

The Federal Communications Commission helps qualifying households with broadband internet expenses via the Affordable Connectivity Program.

Get our Advanced package for free or a discount on our Gig package. Plus, get one Amazon Fire tablet for about 50% off the retail cost.

Learn More

Network  Control

MEC internet includes the CommandIQ mobile app that enables you to manage your internet network and connected devices.

CommandIQ Welcome Screen

  • Network Control: Easily change your internet network name and password.
  • Device Prioritization: Pick which devices and activities get bandwidth priority and when.
  • Guest Networks: Got company coming? Set up a network to give them easy access while protecting your main network.
  • Speed Test: See how fast your network is running with a simple tap.
  • Parental Controls: Keep your kids focused on what you want with Experience IQ™. Block or limit access to specific content, websites, and apps. See what apps they use the most and for how long, and schedule their internet access. 
  • Network Security: The perfect complement to your current security software, add Protect IQ™ to guard all connected devices from hackers and malware. Your network gets automatically updated multiple times each week so you remain protected against the latest known threats. 
     

Explore CommandIQ

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Need Assistance?

Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. Due to the pandemic, we are experiencing high call volumes and long wait times. We recommend using our chat tool, sending us a message or visiting us in person.

chat live Chat Live Chat live with one of our agents Monday - Friday, 8 a.m. - 5 p.m.
send a message Send a message Fill out a simple form and we'll respond as soon as possible.
locations Visit Us Visit us in person at one of our three solutions centers.
Call Call 800.492.5989 Have an urgent request? Speak directly to a solutions agent.