Telephone User Guide
Check Your Speed
Click here to check your internet speed. You must run the speed test from a hard-wired computer device to get an accurate result.
For specific technical help regarding capabilities of network equipment such as WiFi coverage and bridged connections, please contact our tech support at 800.492.5989.
Port Forwarding On Xbox Live
Port forwarding on Xbox Live for the Xbox One & Xbox 360
(On a 844 ONT)
A network port allows your Xbox console to communicate with the Xbox Live servers and other connected Xbox consoles over the Internet.
You may have to make a configuration change to your firewall or network hardware, such as a router, for your Xbox console to communicate with Xbox Live. This configuration change is sometimes called “opening ports” or “port forwarding.” Port forwarding for Xbox is done on your router or other network hardware, not on the Xbox console itself.
Xbox Live requires the following ports to be open:
- Port 88 (UDP) Both
- Port 3074 (UDP and TCP) Both
- Port 53 (UDP and TCP) Both
- Port 80 (TCP) Both
- Port 500 (UDP) Xbox One
- Port 3544 (UDP) Xbox One
- Port 4500 (UDP) Xbox One
- Port 3075 (UDP and TCP) for Call of Duty Black Ops III
Static IP for your Xbox
You need to give your Xbox a Static IP address so that when you open the ports to your Xbox that when your system reset or gets turned off you don’t lose the IP Address. (EXAMPLE: 192.168.1.6) Giving a static IP insures that your Xbox will always have the necessary settings that you need for your Xbox Live.
If you need help setting up your Xbox, here is a link that can help:
Login to ONT to Port Forward
Type 192.168.1.1 in a browser window while connected to the router via Wi-Fi/Ethernet cable. Use the username and password provided on the sticker that’s attached to the router.
Speed Comparison Chart