SOLUTIONS TECH SUPPORT
Today’s world of smart homes, video streaming, home automation and more offers many exciting opportunities to live a more convenient and efficient everyday life. However, getting started can feel intimidating, even a little scary, and we want to help.
We will teach you how to use a new device, set up your home network, fix issues with your current PC and install a Nest Thermostat – all from the comfort of your home. We will even help you discover the world of streaming television so you can stop paying for channels you don’t watch.
GET TO KNOW YOUR NEW DEVICE: ONE HOUR OF BASIC TRAINING
We will help you learn to love your new computer or mobile device by providing lessons on navigating a Mac or Windows operating system, teaching you basic functions like manipulating a window and using common keyboard shortcuts, as well as reviewing software included with the operating system. We will also help you connect devices and show you how to use your music player, organize photos and more.
Please note: service does not include installation or setup of any devices or software.
FIX ISSUES WITH YOUR CURRENT PC
Is your computer running slower than normal or exhibiting unexpected behaviors such as redirecting you to unknown websites or preventing certain programs from launching? You may have installed a virus or malware. We will assist with the removal of these issues and repair of your PC.
SET UP AND IMPROVE YOUR NETWORK CONNECTION
Let us set up your router, manage your settings and connect your devices. We will even do a speed test and offer suggestions to improve your wired and wireless connection.
INSTALL AND SET UP YOUR NEST THERMOSTAT
Are you ready to take advantage of the heating and cooling efficiencies provided by your Nest but not sure how to get started? We will happily install it for you and walk you through its features.
DISCOVER THE WORLD OF STREAMING TELEVISION
Gain control and flexibility over the TV shows and movies you watch with streaming video. We will help you get started by connecting one online streaming device such as a Roku, Apple TV, Chromecast or other device and will configure up to two online streaming services like Netflix, Hulu, Sling or whatever you choose.
SOLUTIONS TECH SUPPORT
- Call 800.492.5989 to set up an appointment.
- Available in our southwest Michigan and northern Indiana service territory only.
He will help you make the most of your devices and online tools from smart phones to Netflix.