Managing Notifications

Want a reminder that your bill is due? How about confirmation that your payment posted? Wouldn’t it be nice to receive alerts about power outages and restoration?

All of that and more is available through SmartHub, our free and secure online and mobile platform that puts everything you need to manage your account and service experience right at your fingertips.

With SmartHub’s Notifications feature, you can choose both HOW and WHY we contact you by simply indicating your preferences and providing the appropriate contact information. Need multiple reminders? We can accommodate that too by sending notifications by email and/or text message.

Some of the common notifications available through SmartHub include:

  • Bill Available
  • Payment Due
  • Payment Confirmation
  • Delinquent Notice
  • Credit Card Expiration
  • Power Outage
  • High Usage

Ready to take charge over your service experience? Log in to our online platform, or download the free SmartHub app from the Apple App Store or Google Play, and search for Midwest Energy Cooperative. New users must complete a short, one-time registration. From the SmartHub homepage, simply click on the Notifications tab and add your contact information. Then begin choosing which notifications you want and how you prefer to receive them. You can cancel or change your settings anytime by logging back in.