Using Your Web Browser

  1. Log onto SmartHub via a web browser or through your mobile app.
  2. Go to Report an Issue/Inquiry in the left-hand column or go to Contact Us>Report an Issue from the top navigation bar.
  3. Click Power Outage.SmartHub Website Outage Reporting

Using Your Mobile App

  1. Log onto SmartHub.
  2. Tap Report Outage.
    Report Outage Icon
  3. Tap Report an Outage and follow the steps to submit your service update.
    Report an Outage

 Back to Support