SmartHub, our online and mobile platform, is your best tool for account management, bill paying and more. It's available 24/7/365. You can access it via our website or download the mobile app.

Electric Features

  • Outage Reporting: Quickly report your service interruption without waiting for the next available phone representative.
  • Notifications: Sign up to receive text or email account notifications, including outage, billing and usage information.
  • Bill: View your current account balance, make a payment, manage recurring payments and modify payment methods.
  • Service Status: Report a service issue or find out if there are any known issues related to your account.
  • Usage: Access detailed information to better understand and manage your energy use.

Propane Features

  • Bill Pay: View your current account balance, make a payment, manage recurring payments, and modify payment methods.
  • Usage: Review your recent propane usage
  • Meter Reading: Send us your latest meter reading

Internet/TV/Phone Features

  • Change/Upgrade Service: Change your internet package or add a new service
  • Bill: View and pay your current bill
  • Notifications: Sign up to receive text and email notifications regarding your account

Log On Through Your Web Browser


Download the Mobile App

Head to your app store to download SmartHub, then register for your SmartHub account. Please note: at this time, internet/phone/TV accounts have a separate SmartHub login than electric/propane customers. You will need to register separately by searching for the following within SmartHub: 

  • Electric/Propane:  MEC Energy
  • Internet/Phone/TV: MEC Internet

Apple App StoreGoogle Play Store

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