FAQ

SmartHub, our online and mobile platform, is your best tool for account management, bill paying and more. It's available 24/7/365. You can access it via our website or download the mobile app.

Features

  • Bill: View your current account balance, make a payment, manage recurring payments and modify payment methods.
  • Outage Reporting: Quickly report your electric outage without waiting for the next available phone representative.
  • Notifications: Sign up to receive text or email account notifications.
  • Service Status: Report a service issue or find out if there are any known issues related to your account.
  • Usage: Access detailed information to better understand and manage your electricity and propane usage.
  • Meter Reading: Send us your latest propane meter reading.

Access SmartHub via your Web Browser

Get Started 


Download the Mobile App

Head to your app store to download SmartHub, and then search for Midwest Energy & Communications 

Apple App StoreGoogle Play Store

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