Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
To help reduce the spread of COVID-19, our lobbies are closed to the public. You may use the drop box to make payments. Our Cassopolis drive-through remains open for regular business hours. Click here to review the several alternative ways to make a payment, including a cash payment via MoneyGram.
Local channels without the bulk
MEC internet subscribers in southwest Michigan and northern Indiana can add local channels to their subscription for $22.95/mo. Please note that we will terminate our ViewLocal service on Dec. 31, 2020. However, you can sign up and take advantage of the service until that date.
We are dedicated to ensuring you have the best possible experience with MEC. Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your account needs.