Add or Change Autopay

If you’re looking to add a new line of service to your account, or need to update existing service, doing it in SmartHub is easy! 

Logging in through our website or your SmartHub mobile app can help you avoid call queues and get the information you need within just a few minutes, anytime, day or night. 

Desktop 

1. Log in at teammidwest.com.
2. On the homepage, click Payment and Billing Options followed by Auto Pay Program.
3. In the green drop-down menu, select the account that you plan to update, or choose Show All Accounts to view settings for every account.
   
4. Check the box that says, “I accept the Auto Pay Terms & Conditions.”
5. In the Auto Pay Enrollment column, click the button that says Enroll and choose to pay via credit/debit card or your bank account.
   
6. Fill out the required information and click Continue, then complete any remaining steps.
7. Optional: If you have other accounts and would like to use the same payment method for all of them, click Copy To Other Accounts, then select the accounts you wish to enroll and click Save.
8. Optional: If you would like to change your payment method, click Update or Cancel. On the following page, click Reset and complete the remaining steps.
   

SmartHub Mobile App 

1. Log in to your SmartHub mobile app.
2. Navigate to the menu, then tap Payment and Billing Options followed by Auto Pay Program.
   
3. Select the account that you plan to update.
4. Tap Accept on the Terms & Conditions screen.
5. Tap Add New and choose to pay via credit/debit card or your bank account.
   
6. Fill out the required information and tap Continue, then complete any remaining steps.
   
7. Optional: If you would like to change your payment method, tap the account you wish to change. Select your current payment method to make a change, or tap Add New to replace your current payment method with a new one. Complete the remaining steps.