We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
October 01, 2024
We proactively remove trees and brush within 15 feet of our power lines. Make sure your trees have enough room to
Current & Past Discounts
Any discounts on internet service, past or current.
Mesh Unit
Eliminate slow, spotty or "dead" Wi-Fi zones inside or outside your home with an MEC mesh unit.
Install your Mesh Satellite Unit
How to install an indoor or outdoor mesh unit.
Maximum Internet Speeds for Devices on Fiber Internet
Learn how to get the fastest possible internet speeds.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.