Report Your Outages

Electric: Log into SmartHub or call MEC 24/7. Scroll down to view outage map.
Fiber: Call MEC
Propane: Call MEC

Report Electric Outage

Call to Report

The map below shows our electric outages. We do not have a map for fiber outages at this time.

Power Outage Support

How We Restore Power

Outage Prep & Safety Tips

How to Read Our Map

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Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. If you are experiencing long wait times, we recommend using our chat tool, sending us a message or visiting us in person.

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Get Power Outage Text Notifications

If you haven't added your cell phone number to SmartHub, navigate to Settings > Contact Methods to add it. Go to Settings > Manage Notifications > Service. Find Planned Power Outage, Power Outage Restored, and Power Outage Update to update notifications.

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