SUPPORT CENTER

We’re Here To Help

You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.

Answers, Tips, Tutorials, and Resources

About Your Service
Propane Tank Ownership

Fill out our form to verify your propane tank ownership.

Safety
Take note of these basic propane safety tips.

Take note of these basic propane safety tips.

Safety
Follow these guidelines to help ensure a stress-free heating season.

Follow these guidelines to help ensure a stress-free heating season.

About Your Service
A tool to calculate how much your propane will cost.

A tool to calculate how much your propane will cost.

About Your Service
Learn about what to expect when we install propane on your property.

Learn about what to expect when we install propane on your property.

Bill Assistance
Bill Assistance

Assistance with billing for all lines of service.

SmartHub
Enable Two-Factor Authentication in SmartHub

Enable verification to give your MEC account an added layer of protection from unwanted intruders.

Start, Stop, or Change Service

At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.