Enable Two-Factor Authentication in SmartHub

You can now enable two-factor authentication (2FA) in your SmartHub mobile app.

2FA keeps unwanted visitors out of your MEC account by verifying your identity with a text message, email, or authentication app. Once enabled, 2FA will provide you with a unique one-time code each time you log in to ensure it’s really you.

Setting it up is easy:

  1. Log into SmartHub, then navigate to the Two-Factor Authentication page.
    1. On desktop, go to Settings -> Two-Factor Authentication and check the Enable Two-Factor Authentication box.
    2. On the app, go to Menu -> Settings -> Security -> Two-Factor Authentication.
  2. Choose how to receive your authentication codes.
    1. On desktop, click on the Select a Contact Method dropdown menu and select email, text, or authentication app.
    2. On mobile, tap the desired tab along the top of the page.
  3. Complete remaining steps and click Continue to finish the setup process.
    1. If using email or text, write your email address or phone number when prompted.
    2. If using an authenticator app, SmartHub will provide step-by-step instructions, as well as links to download suggested authenticator apps if you do not already have one.