Manage Your Payments

If you’re looking to add a new line of service to your account, or need to update existing service, doing it in SmartHub is easy! 

Logging in through our website or your SmartHub mobile app can help you avoid call queues and get the information you need within just a few minutes, anytime, day or night. 

Desktop 

1. Log in at teammidwest.com.
2. On the homepage, click Payment and Billing Options followed by Make a Payment.
3. In the Make a Payment box, write the amount you wish to pay for each account in the corresponding box, then click Continue.
4. On the following screen, confirm your payment details and complete any remaining steps.

SmartHub Mobile App 

1. Log in to your SmartHub mobile app.
2. Navigate to the menu, then tap Payment and Billing Options followed by Make a Payment.
3. In the Total Balance box, tap Pay and complete any remaining steps.

Request a Payment Extension

We offer qualified customers the opportunity to temporarily extend the due date of their bills. To check if you are eligible for a payment extension:

1. Log in to your account at teammidwest.com or via your SmartHub mobile app.
2. Navigate to the menu and select Payment and Billing Options followed by Payment Extensions.
3. If you meet the eligibility requirements, SmartHub will provide a link to request an extension.
4. Alternatively, if you do not meet the requirements, SmartHub will show that you are ineligible. If you are not eligible and would like to discuss your situation, please email us at info@teammidwest.com.