Alerts
FAQs
What information will I see in Alerts?
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MEC SmartBiz offers a variety of Alerts relating to:
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Client and mesh device connectivity
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Internet service connectivity
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Content restrictions
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Network security
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Each Alert includes a short description and the date/time it was triggered
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Different Alerts provide additional relevant information, such as:
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IP address and name of the Device
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Website domain or URL that triggered the Alert
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Action taken against the cyberthreat
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Staff member’s name
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Content category
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And more
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How do I customize my Alerts?
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Go to Settings and tap Alerts
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Tap the Push Notifications toggle to enable or disable Alerts
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Tap an Alert’s toggle to enable or disable that Alert
What happens when I get a Security Alert? Should I be worried?
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You will receive a Security Alert when SmartBiz has automatically blocked a cybersecurity threat
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You do not need to take any immediate action, but it’s recommended that you use the information in the
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Alert to investigate what triggered the threat and take any further action to prevent another occurrence
My device appears to be working normally, but I keep seeing a Security Alert. What do I do?
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Review the details of the Security Alert to better understand what is triggering the Alert
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If you trust the website that is triggering the Alert, you can tap Add to Trusted List to stop scanning traffic from that URL
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If you are concerned about the website or associated device, it’s recommended that you disconnect or power oG the device and seek additional help
