Network Resilience
FAQs
What is Network Resilience?
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Network Resilience enables support for a secondary Internet connection that can be used if there is an unexpected and extended outage of the primary connection
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A secondary device is required, most commonly a cellular hotspot or smartphone
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Network Resilience will detect when the primary connection stops responding and automatically switch to the secondary connection in approximately 90 seconds
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When the primary connection is restored, Network Resilience will automatically switch back in approximately 90 seconds
What devices can be used for Network Resilience?
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Any device that oFers a Wi-Fi connection, such as a cellular hotspot, a smartphone with hotspot support, or a nearby Wi-Fi router with a separate Internet connection
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SmartBiz also supports a wired secondary connection, reach out to your service provider to learn if this is an option for you
How do I change my Network Resilience back-up device?
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Go to Networks, tap on Network Resilience, tap on Select a Different Failover Device
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Tap a different Failover Device SSID, input its Wi-Fi credentials, and tap Connect to Hotspot