Network Setup
FAQs
How do I set up the Primary network?
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Go to Networks, tap the Primary network, and tap Edit
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Enter a Network Name (SSID) and Wi-Fi Password and select a Security Type
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Tap Save
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Tap Network Security
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See How do I set up the Trusted List?
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See How do I set up Skipped Devices?
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See How do I set up Intrusion Settings?
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Tap Content Restrictions
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See How do I set up Content Restrictions?
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How do I set up the Point of Sale network?
Go to Networks, tap the Point of Sale network, and tap Edit
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Tap to enable Wired and/or Wireless Network Access
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When Wired Network Access is enabled, both Primary and Point of Sale wired devices will require manual approval when first connected.
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Enter a Network Name (SSID) and Wi-Fi Password and select a Security Type
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Tap to enable or disable the following options:
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Broadcast SSID: allows devices to discover the Wi-Fi network.
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Intra-Isolation: prevents devices on the Point of Sale network from connecting to each other. Only enable if all devices connect to the Internet independently and don’t communicate with other devices on the network.
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Inter-Isolation: prevents devices on the Point of Sale network from seeing or being seen by devices on other networks, cannot be disabled.
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Tap Save
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Tap Network Security
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See How do I set up the Trusted List?
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See How do I set up Skipped Devices?
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See How do I set up Intrusion Settings?
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Tap Content Restrictions
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See How do I set up Content Restrictions?
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How do I set up the Staff network?
- Go to Networks, tap the Staff network, and tap Edit
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Choose the Network Configuration:
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Shared Password: all employees connect to the network using the same password, individual Staff profiles are not available.
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Enter a Network Name (SSID) and Wi-Fi Password and select a Security Type
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Individual Passwords: create individual Staff profiles with unique auto-generated passwords, connected devices are associated with a specific profile.
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Enter a Network Name (SSID)
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Tap Save
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Tap Network Security
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See How do I set up the Trusted List?
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See How do I set up Skipped Devices?
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See How do I set up Intrusion Settings?
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Tap Content Restrictions
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See How do I set up Content Restrictions?
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Tap Network Access Hours
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Tap the Network Hours dropdown, and select a schedule:
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Always On: network is always available
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Every Day: network is available for the same hours every day
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Custom: network availability can be customized with a variety of time periods throughout
Tap Network Access Hours the week
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Tap Save
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How do I set up the Customer Portal network?
- Go to Networks, tap the Customer Portal network, and tap the toggle to Enable Customer Portal
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Tap Page Content
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Enter a Network Name (SSID)
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Enter a Page Heading
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Tap Upload and select a Cover Photo
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Select the Login Requirements
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Email, First Name, Last Name: collect personal information for marketing purposes
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None: will not collect personal information
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Tap the Anti-spam Content toggle to enable or disable marketing communications opt-in
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When enabled, tap the Anti-spam Consent dropdown to select the Anti-spam Consent type
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Enter the Anti-spam Consent webpage URL or plain text
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Please check if Anti-spam Consent is legally required in your locality
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Tap the Terms of Service dropdown to select the Terms of Service type
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Enter the Terms of Service webpage URL or plain text
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Enter Button Text
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Tap Save
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Tap Branding
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Tap Upload to select a Logo image
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Enter a Background Color hex code or tap the color block and select a color
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Enter a Font Color hex code or tap the color block and select a color
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Enter a Primary Button Color hex code or tap the color block and select a color
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Enter a Button Font Color hex code or tap the color block and select a color
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Tap Save
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Tap Network Access Hours
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Tap the Network Hours dropdown, and select a schedule:
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Always On: network is always available
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Every Day: network is available for the same hours every day
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Custom: network availability can be customized with a variety of time periods throughout the week
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Tap Save
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Tap Network Security
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See How do I set up the Trusted List?
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See How do I set up Skipped Devices?
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See How do I set up Intrusion Settings?
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Tap Content Restrictions
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See How do I set up Content Restrictions?
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Tap Customer Portal Visitors
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To adjust the Login Retention period:
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Tap Edit
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Tap the Login Retention dropdown and select a retention period
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Tap Save
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To receive a list of customers who accessed the Customer Portal:
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Tap Email Customer List File
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How do I set up a Custom network?
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Go to Networks, tap the + button, and tap Add Network
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Enter a Network Name (SSID) and Wi-Fi Password
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Select the broadcasting WiFi Bands and a Security Type
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Tap to enable or disable the following options:
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Broadcast SSID: allows devices to discover the Wi-Fi network
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Intra-Isolation: prevents devices on the Custom network from connecting to each other. Only enable if all devices connect to the Internet independently and don’t communicate with other devices on the network.
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Inter-Isolation: prevents devices on the Custom network from seeing or being seen by devices on other networks, cannot be disabled
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Tap Save
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What does the Security Type (WPA) setting mean?
- WPA (Wi-Fi Protected Access) is an encryption protocol for Wi-Fi network security
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It is recommended to use the most recent version of WPA that is supported by connected devices
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WPA2 was ratified in 2004 and will be supported by nearly all devices
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WPA3 was ratified in 2018 and will be supported by modern devices
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How do I edit a Network Name (SSID) or Wi-Fi Password?
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Go to Networks, tap the Network you want to modify, and tap Edit
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Change the Network Name and/or Wi-Fi Password
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Tap Save