
Did you know you can get important alerts about your MEC account texted directly to your phone? Notifications are available for:
- Electric and Fiber Outages
- Propane Deliveries – new!
- Billing Updates
- And much more!
All you have to do is log into your SmartHub mobile app or our website, then:
- Add the phone number at which you want to receive texts. Navigate to the menu and choose Settings -> Contact Methods.
- On the app, look under Add New Contact Method and choose Phone.
- On desktop, click Add Phone.
- Follow the prompts to add the desired phone number. Make sure you select Receive Text Messages and Save the number before exiting.
- Sign up for notifications. Navigate back to the menu and choose Settings -> Manage Notifications.
- Find the notifications you want to receive. For example:
- To get notified when your Scheduled Propane Delivery is on its way, look under On Demand.
- To receive Power Outage Updates, look under Service.
- To get a text when your monthly bill is available, look under Billing.
- Assign the appropriate phone number and click Save.