Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
We have combined our electric and internet SmartHub platforms into one, which means you will now see all of your MEC services together. You may need to clear your web browser cache in order to see the updated information. On the mobile app, please do a new search for Midwest Energy and Communications as a provider and re-login into the portal to access your account.