FAQ
SmartHub
Pay online or with your mobile device through SmartHub.
- Online: You can access SmartHub via the Account Login button at the top of our website.
- Mobile App: Download the SmartHub mobile app and search for Midwest Energy & Communications.
Pay Now Online
Pay your bill online without logging into your SmartHub account.
Pay Electric
Other Ways to Pay
Autopay
We offer two convenient autopay options: bank draft and credit card. Sign up via SmartHub or by using our automated phone system at 800.492.5989.
Customer Solutions Center
Pay in person at one of our three Customer Solutions Centers. Drop boxes are also available for after-hours use. After-hours payments post the following open business day.
OWN IT Prepaid Metering Electric Program
Manage your energy consumption and pay for your electric service in advance to avoid one large payment based on the electricity you already used. Learn more about OWN IT.
MoneyGram
MoneyGram is a community-based payment option that guarantees your funds and posts your payment immediately. Find participating local retailers like Walmart, Dollar General, CVS and Speedway. Cash only payments.
Phone
Use our automated system to make a one-time payment by credit card or check by calling 800.492.5989. Please have your account number ready. To protect the security of your personal financial information, our solutions agents are not able to take phone payments.
Mail
Send payments to:
Midwest Energy & Communications
60590 Decatur Road
Cassopolis, MI 49031
Do not send cash through the mail, and allow adequate time for the payment to reach our office. Please include the bill stub and write the account number on your check.
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