We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
Energy Bill Assistance is Available - Call 2-1-1
Get connected with home energy bill assistance and more this summer.
Control Times
Listing of control times for water heaters, irrigations, comfort and whole house.
Buy a Water Heater from MEC
Purchase a water heater outright, or enroll in our loan program and get a $100 instant rebate.
New Electric Construction Process
Review the full process for building new electric service on your property.
Steam to Power: A Tour of the Electric Grid
Follow electricity's journey from generation to your home.
Electrical Safety Tips for Hunters
Looking to get yourself a deer this season? Our Safety Director, Evan, shares tips on ways to stay safe when you
A Guide to Backup Power Sources
Get important tips for buying a backup power source.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
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