We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
Current & Past Discounts
Any discounts on internet service, past or current.
Mesh Unit
Eliminate slow, spotty or "dead" Wi-Fi zones inside or outside your home with an MEC mesh unit.
2.4GHz vs. 5.0 GHz Wi-Fi Explained
Explore the difference between 2.4GHz and 5.0GHz Wi-Fi.
Getting the Best Out of Residential Multigig Service
Follow these tips to get the best out of your home multigig internet experience.
Getting the Best Out of Business Multigig Service
Follow these tips to get the best out of your business multigig internet experience.
Install your Mesh Satellite Unit
How to install an indoor or outdoor mesh unit.
Maximum Internet Speeds for Devices on Fiber Internet
Learn how to get the fastest possible internet speeds.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
