We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
Using WPS to Pair a Device
Learn how to connect a device to your network using WPS.
Top 5 Ways to relax with technology
Explore five ways to relax with technology.
Gaming: What Every Parent Needs to Know
What parents should know before letting their kids game online.
Am I Getting Ads for Things I Google?
Explore why you seem to get advertisements about things you Google.
MEC SmartBiz Network Resilience
Ensure uninterrupted internet access with Network Resilience, automatically switching to a backup connection during
MEC SmartBiz Devices
Manage your network with ease by adding devices, approving connections, renaming units, and rebooting equipment—all
MEC SmartBiz Alerts
Stay informed with MEC SmartBiz Alerts on device connectivity, security threats, and more. Customize notifications
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
CREATING VIBRANT, RELEVANT, SUSTAINABLE RURAL COMMUNITIES®
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Internet, propane, and technology center services are not regulated by the Michigan Public Service Commission.
CommandIQ™, ExperienceIQ™, and ProtectIQ™ are trademarks of Calix, our internet equipment and CommandIQ™ mobile app partner.
