SUPPORT CENTER
We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
About Your Service
October 01, 2024
We proactively remove trees and brush within 15 feet of our power lines. Make sure your trees have enough room to
About Your Service
What is Fiber to the Home
What is it, and how is it different from other types of connections?
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.