We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
MEC SmartBiz Alerts
Stay informed with MEC SmartBiz Alerts on device connectivity, security threats, and more. Customize notifications
MEC SmartBiz Staff Management
Manage staff profiles and device access easily through staff. Add, delete, or pause internet access for staff and
MEC SmartBiz Customer Portal
Establish your Customer Portal's Terms of Service to clarify acceptable Wi-Fi use and protect your business from
MEC SmartBiz Additional Network Settings
Manage your network security with content restrictions, trusted lists, and intrusion settings to enhance protection
MEC SmartBiz App Setup
Download the MEC SmartBiz app on Apple or Google Play. Manage admin roles, change primary users, and access support
MEC SmartBiz Network Setup
Set up your network effortlessly with our step-by-step FAQs. Configure Primary, Point of Sale, Staff, Customer
Quick Start Guide MEC SmartBiz
Set up and manage your networks easily with MEC SmartBiz, ensuring secure connections for staff, customers, and
Phone User Portal
Click to log in and manage your MEC fiber phone service.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
