We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
Business Letter of Authorization (LOA)
Business LOA (Letter of Authorization) form for business customers.
Enable Two-Factor Authentication in SmartHub
Enable verification to give your MEC account an added layer of protection from unwanted intruders.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
CREATING VIBRANT, RELEVANT, SUSTAINABLE RURAL COMMUNITIES®
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Internet, propane, and technology center services are not regulated by the Michigan Public Service Commission.
CommandIQ™, ExperienceIQ™, and ProtectIQ™ are trademarks of Calix, our internet equipment and CommandIQ™ mobile app partner.
