SUPPORT CENTER

We’re Here To Help

You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.

Answers, Tips, Tutorials, and Resources

Safety
Take note of these basic propane safety tips.

Take note of these basic propane safety tips.

Safety
Follow these guidelines to help ensure a stress-free heating season.

Follow these guidelines to help ensure a stress-free heating season.

About Your Service
Learn about what to expect when we install propane on your property.

Learn about what to expect when we install propane on your property.

Safety
Learn to Recognize Scams

Be aware of common scams.

Safety
Can I Streamline My Passwords?

Get tips for keeping track of your passwords while staying safe online.

Safety
Viruses and Malware

Watch for common signs of hackers, viruses, and malware.

About Your Service
Arbor Day Discount

Learn more about our Arbor Day discount on trees.

Start, Stop, or Change Service

At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.