We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
October 01, 2024
We proactively remove trees and brush within 15 feet of our power lines. Make sure your trees have enough room to
Watch Out for Vampire Loads
Learn how to reduce the electricity that devices and appliances use when they are turned off but plugged in.
What's On a Utility Pole?
Ever wonder what all that equipment is on an electric pole?
Winter Energy-Saving Tips
Winter's cool temps driving your heating costs up? Try these tips to help save energy.
MEC Vegetation Maintenance Plans
Review Midwest Energy & Communications' plans for line clearance, vegetation maintenance, tree trimming, and
Plant the Right Tree in the Right Place
We proactively remove trees and brush within 15 feet of our power lines. Make sure your trees have enough room to
Add Someone to Bill Alerts
Send your bill alerts to more than one person.
Enroll in Auto-Pay
Never have a late payment again! Sign up and we'll automatically deduct the amount due from your credit card or
Rate Summary
Get a summary of our rate changes effective July 1, 2023.
Your Electric Bill Explained
A breakdown of the charges and credits on your bill.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
