SUPPORT CENTER

We’re Here To Help

You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.

Answers, Tips, Tutorials, and Resources

About Your Service
Townships in Our Electric Service Territory

Review the list of townships in our electric service territory.

About Your Service
Southeast Michigan Inspectors

Review contact information for local township offices.

About Your Service
Southwest Michigan Inspectors

Review contact information for local township offices in SW Michigan.

Bill Assistance
Bill Assistance

Assistance with billing for all lines of service.

Forms
Change or Upgrade Service

Fill out a form to change or upgrade your MEC electric service.

Forms
Critical Care Electric Utility Customer

Michigan residents only. Fill out our form to indicate you or a member of your household requires home medical

About Your Service
Arbor Day Discount

Learn more about our Arbor Day discount on trees.

SmartHub
Enable Two-Factor Authentication in SmartHub

Enable verification to give your MEC account an added layer of protection from unwanted intruders.

Start, Stop, or Change Service

At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.