We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
Residential Phone Letter of Authorization Form
Fill out our form to submit your residential phone letter of authorization.
Here's how to make sure your voicemail is set up.
Here's how to make sure your voicemail is set up.
Current & Past Discounts
Any discounts on internet service, past or current.
Mesh Unit
Eliminate slow, spotty or "dead" Wi-Fi zones inside or outside your home with an MEC mesh unit.
2.4GHz vs. 5.0 GHz Wi-Fi Explained
Explore the difference between 2.4GHz and 5.0GHz Wi-Fi.
Getting the Best Out of Residential Multigig Service
Follow these tips to get the best out of your home multigig internet experience.
Getting the Best Out of Business Multigig Service
Follow these tips to get the best out of your business multigig internet experience.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
