SUPPORT CENTER
We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
About Your Service
October 01, 2024
We proactively remove trees and brush within 15 feet of our power lines. Make sure your trees have enough room to
Troubleshooting
Here's how to make sure your voicemail is set up.
Here's how to make sure your voicemail is set up.
Bill Assistance
Current & Past Discounts
Any discounts on internet service, past or current.
SmartHub
Mesh Unit
Eliminate slow, spotty or "dead" Wi-Fi zones inside or outside your home with an MEC mesh unit.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
