SUPPORT CENTER

We’re Here To Help

You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.

Answers, Tips, Tutorials, and Resources

About Your Service
Digital Literacy

Learn more about digital technology.

About Your Service
Streaming
About Your Service
How to Stream Detroit Sports
About Your Service
Get the Best Internet Experience
Safety
Learn to Recognize Scams

Be aware of common scams.

Safety
Can I Streamline My Passwords?
Safety
Viruses and Malware

How to watch for signs.

Bill Assistance

Assistance with billing for all lines of service.

Forms
Lifeline Program

Government assistance program that provides discounts for telephone or internet service.

Start, Stop, or Change Service

At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.