We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
Streaming
Start streaming TV, sports, and movies using your MEC fiber internet connection.
How to Stream Detroit Sports
Learn how to find Detroit sports on streaming services.
Get the Best Internet Experience
Get tips for the best MEC fiber internet experience.
Can I Streamline My Passwords?
Get tips for keeping track of your passwords while staying safe online.
Lifeline Program
Government assistance program that provides discounts for telephone or internet service.
Lifeline Program Consent Form
Fill out our consent form for the Lifeline assistance program.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
CREATING VIBRANT, RELEVANT, SUSTAINABLE RURAL COMMUNITIES®
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Internet, propane, and technology center services are not regulated by the Michigan Public Service Commission.
CommandIQ™, ExperienceIQ™, and ProtectIQ™ are trademarks of Calix, our internet equipment and CommandIQ™ mobile app partner.
