We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
Lifeline Transfer-In Consent Form
Fill out our transfer-in consent form for the Lifeline assistance program.
Digital Skills Classes
Get dates and info about upcoming digital skill-building classes.
Change or Upgrade Service
Fill out a form to change or upgrade your MEC electric service.
Critical Care Electric Utility Customer
Michigan residents only. Fill out our form to indicate you or a member of your household requires home medical
What is Fiber to the Home
What is it, and how is it different from other types of connections?
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
CREATING VIBRANT, RELEVANT, SUSTAINABLE RURAL COMMUNITIES®
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Internet, propane, and technology center services are not regulated by the Michigan Public Service Commission.
CommandIQ™, ExperienceIQ™, and ProtectIQ™ are trademarks of Calix, our internet equipment and CommandIQ™ mobile app partner.
