SUPPORT CENTER

We’re Here To Help

You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.

Answers, Tips, Tutorials, and Resources

Safety
What's Cryptocurrency?

Learn the basics of cryptocurrency and how it works.

About Your Service
Electrical Safety Tips for Hunters

Looking to get yourself a deer this season? Our Safety Director, Evan, shares tips on ways to stay safe when you

About Your Service
Renewables and Weather

How does renewable energy stand up to extreme weather conditions?

About Your Service
Outage Preparation Tips

Tips for outage and electric safety.

Safety
Overloading Outlets

Decking the halls this holiday season? Safety Elf Evan has an important message for you.

Safety
Pet Safety and Electricity

See how you can pet-proof your electrical devices.

Safety
Avoiding Slips, Trips, and Falls

Safety Ace Evan explains how to avoid falling when there's snow on the ground.

Energy Efficiency
Watch Out for Vampire Loads

Learn how to reduce the electricity that devices and appliances use when they are turned off but plugged in.

Safety
Winter Energy-Saving Tips

Winter's cool temps driving your heating costs up? Try these tips to help save energy.

Start, Stop, or Change Service

At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.