SUPPORT CENTER
We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
About Your Service
Not Getting Gig Speed on Certain Devices
Troubleshoot devices not getting gig speeds.
About Your Service
Issues with Mesh Unit
Troubleshoot issues with your mesh satellite unit.
About Your Service
No Internet Connection
Troubleshoot your internet connection by power cycling your router.
About Your Service
Getting Wi-Fi in a Detached Building
Learn how to get Wi-Fi in a pole barn, shed, or other detached building.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.
