SUPPORT CENTER

We’re Here To Help

You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.

Answers, Tips, Tutorials, and Resources

About Your Service
Not Getting Gig Speed on Certain Devices
About Your Service
Issues with Mesh Unit
About Your Service
No Internet Connection
About Your Service
Poor Wi-Fi Signal
About Your Service
Power Cycle Your Router

How to power cycle your router.

About Your Service
Slow Internet
About Your Service
Solutions Tech Support

Need additional help? Use our tech support.

About Your Service
Video Buffering on Smart TV

Get rid of the loading icon.

About Your Service
Getting Wi-Fi in a Detached Building

Start, Stop, or Change Service

At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.