SUPPORT CENTER

We’re Here To Help

You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.

Answers, Tips, Tutorials, and Resources

SmartHub
MEC SmartHub Balance Check

Check Your MEC Account Balance With SmartHub.

Troubleshooting
Telephone User Guide

Access your voicemail and use special telephone features right from your telephone.

SmartHub
Add or Change your Account in SmartHub

Add or change your service in SmartHub.

Forms
Hold Harmless Form

Start, Stop, or Change Service

At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.