SUPPORT CENTER
We’re Here To Help
You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.
Answers, Tips, Tutorials, and Resources
About Your Service
MEC SmartHub Balance Check
Check Your MEC Account Balance With SmartHub.
Troubleshooting
Telephone User Guide
Access your voicemail and use special telephone features right from your telephone.
Start, Stop, or Change Service
At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.





