SUPPORT CENTER

We’re Here To Help

You've got questions; we've got answers. Select from the following categories to find answers to frequently asked questions, helpful tips, and numerous resources. Can’t find what you’re looking for? Our customer support team is made up of your friends and neighbors—and we’re only a call away.

Answers, Tips, Tutorials, and Resources

Forms

Hold Harmless Form

SmartHub

Add or Change your Autopay in SmartHub

Add or change your Autopay.

SmartHub

Manage your Payment

Manage your payment.

SmartHub

Report Yard Damage in SmartHub

Report yard damage.

SmartHub

Monitor Your Electric Usage in SmartHub

Monitor Your Usage.

Homepage

Start, Stop, or Change Service

At MEC, we’re more than just a service provider — we’re your neighbors, here to deliver reliable solutions with honesty and care.

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