Contact Us

Customer Care Center
1-800-492-5989

Mailing Address
P.O. Box 127
Cassopolis, MI 49031

Email Contact Information:
If your question or inquiry is related to an outage or other emergency situation, please call 800-492-5989. That number is staffed 24/7. The email addresses below are not staffed 24/7 and should be used for general inquiries and information only. Inquiries submitted through these contacts will be answered during the next business day.

General inquiries: info@teammidwest.com
Operations: operations@teammidwest.com
Human Resources: hr@teammidwest.com
Community Relations: pr@teammidwest.com
Propane: propane@teammidwest.com

District Service Centers

Midwest Energy Cooperative offers three district service centers at which customers can stop to make payments or speak with a customer care representative. All offices are equipped to take both electric and propane payments. If you are unable to stop during business hours, drop boxes are available at each office. Payments left after hours are posted during the next business day.

The Customer Care staff at Midwest Energy Cooperative strives to provide you with the most efficient and reliable service. Our call center is fully staffed every Monday through Friday from 8 a.m. – 5 p.m. If you have a question about your service, we encourage you to call during those weekday hours so that we can meet your needs in the most timely and efficient manner. You can call the office toll-free at 1-800-492-5989.

District Office Locations and Hours:

Adrian District Service Center
1610 E. Maumee Street
Adrian, MI 49221

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Office hours: Monday – Friday, 8 a.m. – 5p.m

 

 

Cassopolis District Service Center – Corporate Headquarters
901 E. State Street
P.O. Box 127
Cassopolis, MI 49031

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Office hours: Monday – Friday, 8 a.m. – 5p.m.

 

Paw Paw District Service Center
59825 S. LaGrave
Paw Paw, MI 49079

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Office hours: Monday – Friday, 8 a.m. – 1 p.m. and 1:30 – 4:30 p.m.

 

 

White Cloud District Distribution Center
3181 S. Evergreen Drive
White Cloud, MI 49349

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© 2014 Midwest Energy Cooperative | 901 E. State Street | P.O. Box 127 | Cassopolis, MI 49031 | Customer Care Center: 800.492.5989
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