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Contact Us
Customer Care Center
1-800-492-5989
Mailing Address
P.O. Box 127
Cassopolis, MI 49031
Email Contact Information
| General inquiries: | info@teammidwest.com |
| Operations: | operations@teammidwest.com |
| Human Resources: | hr@teammidwest.com |
| Community Relations: | pr@teammidwest.com |
| Propane: | propane@teammidwest.com |
District Service Centers
Midwest Energy Cooperative offers three district service centers at which customers can stop to make payments or speak with a customer care representative. There is also an office in White Cloud for our propane customers in that region. All offices are equipped to take both electric and propane payments. If you are unable to stop during business hours, drop boxes are available at each office. Payments left after hours are posted during the next business day.
The Customer Care staff at Midwest Energy Cooperative strives to provide you with the most efficient and reliable service. Our call center is fully staffed every Monday through Friday from 8 a.m. – 5 p.m. If you have a question about your service, we encourage you to call during those weekday hours so that we can meet your needs in the most timely and efficient manner. You can call the office toll-free at 1-800-492-5989.
District Office Locations and Hours:
Adrian District Service Center
1610 E. Maumee Street
Adrian, MI 49221
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Office hours: Monday – Friday, 8 a.m. – 5p.m
Cassopolis District Service Center – Corporate Headquarters
901 E. State Street
P.O. Box 127
Cassopolis, MI 49031
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Office hours: Monday – Friday, 8 a.m. – 5p.m.
Paw Paw District Service Center
59825 S. LaGrave
Paw Paw, MI 49079
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Office hours: Monday – Friday, 8 a.m. – 1 p.m. and 1:30 – 4:30 p.m.
White Cloud District Service Center
3181 S. Evergreen Drive
White Cloud, MI 49349
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Office hours vary. Please call ahead.
1-800-492-5989
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I was part of the crowd on that cold November morning – a mere spectator to the action that [...]