Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
We have combined our electric and internet SmartHub platforms into one, which means you will now see all of your MEC services together. You may need to clear your web browser cache in order to see the updated information. On the mobile app, please do a new search for Midwest Energy and Communications as a provider and re-login into the portal to access your account.
Safe, reliable & efficient
We've powered the rural space for 80 years, and continue to work hard to bring value, comfort, and convenience to your life.
We are dedicated to ensuring you have the best possible experience with MEC. Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your account needs.