Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
Please note: Many cell carriers nationwide are experiencing major outages. While MEC fiber internet service and fiber phone have not been impacted, our customers may get busy signals when calling other people who use these carriers. You may also have trouble accessing the websites of companies that have been impacted.
Combine internet and phone service and enjoy a $10 double-play discount.*
*12-month service contract is required.