Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
To help reduce the spread of COVID-19, our lobbies are closed to the public. You may use the drop box to make payments. Our Cassopolis drive-through remains open for regular business hours. Click here to review the several alternative ways to make a payment, including a cash payment via MoneyGram.
Experience peace of mind
Our guaranteed capped rate means you pay the same per-gallon price all season long without surprise or hidden charges. Please note: Propane services are only available to customers in southwest and west-central Michigan and small portions of northern Indiana.
We are dedicated to ensuring you have the best possible experience with MEC. Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your account needs.