Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

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Sign Up for Internet thumbnailSign Up for InternetReviewed our packages and ready to sign up? Check your address for eligibility or add internet to your existing MEC service.
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How-to Articles and Resources thumbnailHow-to Articles and ResourcesLearn about streaming, making your home Wi-Fi friendly, staying safe online, and enhancing your digital skills
ROBIN/RDOF Construction FAQ thumbnailROBIN/RDOF Construction FAQInformation on our ROBIN/RDOF internet expansion plans.
Stop or Change Service thumbnailStop or Change ServiceStart, stop or change your services at a push of a button.
Broadband Nutrition Labels thumbnailBroadband Nutrition LabelsThese labels disclose important information about broadband prices, data allowances, and broadband speeds.

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Need Assistance?

Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. If you are experiencing long wait times, we recommend using our chat tool, sending us a message or visiting us in person.

send a message Send a message Fill out a simple form and we'll respond as soon as possible.
locations Visit Us Visit us in person at one of our three solutions centers.
Call Call 800.492.5989 Have an urgent request? Speak directly to a solutions agent.