Or call 800.492.5989 24/7 to report an electric or fiber outage.
Please do not report outages via email or social media.
Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. Due to the pandemic, we are experiencing high call volumes and long wait times. We recommend using our chat tool, sending us a message or visiting us in person.