Start, Stop or Change Service

Electric

Start New Service:

Change or Upgrade Service:

Moving into an existing home? Sign up for new service:

Add someone to your account:

Disconnect Service

Internet/Phone

Sign up for service or check address eligibility:

Change Your Existing Internet or Phone Service:

Add someone to your account:

Disconnect Service:

Vacation Disconnect

Propane

Check your address for eligibility:

Add someone to your account:

Request a delivery:

Disconnect service:

Arlo

MEC Electric Customers:

You need to have MEC internet to get our security cameras.
Click on the button to request Arlo via SmartHub. In the Contact Us screen, go to "Other issues/General Inquiry," and select, "Arlo Package Request."

If You Don't Have MEC Electricity:

You need to have MEC for internet.

Need Assistance?

Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. Due to the pandemic, we are experiencing high call volumes and long wait times. We recommend using our chat tool, sending us a message or visiting us in person.

Chat Live Chat live with one of our agents Monday - Friday, 8 a.m. - 5 p.m.

Send a message Fill out a simple form and we'll respond as soon as possible.

Visit Us Visit us in person at one of our three solutions centers.

Call 800.492.5989 Have an urgent request? Speak directly to a solutions agent.