Outage Central

Outages happen but we strive to resolve them as quickly as possible. Report, view and learn how to plan for outages.

Report an outage

View our outage map below to see current outages in your area.

Report an electric outage


Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

Calling in an outage:
If it's a major outage, you may experience a fast, busy signal because many of your neighbors may be attempting to call us as well. Please call back or you may also report an outage through your SmartHub account. Please do not report outages via email or social media as we are not always immediately available through those platforms.

Need Assistance?

We are dedicated to ensuring you have the best possible experience with MEC. Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your account needs.