Outage Central

Report an outage

View our outage map below to see current outages in your area.

Report an electric outage

Report Outage

Or call 800.492.5989 24/7 to report an electric or fiber outage.

Please do not report outages via email or social media.

Calling in an outage:
If it's a major outage, you may experience a fast, busy signal because many of your neighbors may be attempting to call us as well. Please call back or you may also report an outage through your SmartHub account. Please do not report outages via email or social media as we are not always immediately available through those platforms.

Need Assistance?

Our solutions agents are available Monday through Friday, 8 a.m. - 5 p.m. to help you with all your questions. Due to the pandemic, we are experiencing high call volumes and long wait times. We recommend using our chat tool, sending us a message or visiting us in person.